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Customer Service Representative
Columbia Office

Job Summary

We are in search of a part-time weekend, Customer Service Representative at our Columbia, Maryland branch. Hours are every other weekend, Saturday, 9 a.m.-5 p.m. and Sunday 10 a.m.-4 p.m. Potential for every-weekend work.


CENTURY 21 New Millennium is driven by its mission. As an employee at CENTURY 21 New Millennium, you are required to exemplify the mission every day—It is the way we do our work:

  • We provide excellence in quality service for all our customers, sales associates, and clients.
  • We continuously evaluate and improve our performance.
  • We give the need of our clients, sales associates, and customers our highest priority.
  • We take responsibility for finding a solution to any problem or complaint.
  • We do our part to ensure the success of CENTURY 21 New Millennium.


Organizational Performance

All job performance relates to the strategic goals of CENTURY 21 New Millennium:

  • Customer Satisfaction
  • Quality Outcomes
  • Integrated Delivery of Information
  • Financial Growth and Profitability


Essential Functions

Duties will vary from day to day but are typical office /marketing tasks including but not limited to:

  • Answering phones
  • Greeting clients and agents
  • Looking up information for clients and agents
  • Entering in properties into the computer
  • Mass mailers
  • Managing logs in Excel
  • Data entry
  • Typing letters in Word
  • Editing PowerPoint presentations
  • Creating fliers for agents
  • Filing/Copying
  • Marketing projects
  • Assisting agents and other staff as needed


Physical Requirements

Requires occasional moderate physical effort. Requires ability to sit for long periods of time. Requires ability to lift at least 20 pounds in order to move office equipment and supplies.

Job-Related Skill/Education/Experience Requirements

We are looking for someone who is:

  • A fast learner
  • Efficient
  • Diligent
  • Patient
  • Has a positive attitude
  • Friendly
  • Flexible
  • Organized
  • Someone who can take the initiative
  • Computer Savvy

Microsoft Office knowledge is a must

About CENTURY 21 New Millennium

CENTURY 21 New Millennium is a full-service real estate brokerage with more than 900 real estate professionals across 20 offices in the greater Washington, D.C. area, including portions of Maryland, Virginia and the District of Columbia. The company, which specializes in residential and luxury properties, joined the CENTURY 21® System in 1998, and has established a sound and successful organization providing traditional residential and commercial services, on-site mortgage and title services, insurance, and access to a vast network of relocation and other real estate service providers worldwide. CENTURY 21 New Millennium has been the top-producing CENTURY 21 brokerage in the Mid-Atlantic each year since 1999 and has earned the distinction of No. 1 CENTURY 21 franchise in the world recognition five times since 2010. For more information, visit C21NM.comVested in You, Together We’re Better.

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